All Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or online customer support.
Please refer to return policy before placing the order.
Kindly remind that the items are designed to ship by worldwide warehouse, depending on the items of countries which is nearby.
Shipping method: Mail post by CAINIAO, EMS, DHL, FEDEX, SF EXPRESS
Cost: please refer to pages for the rate when the orders are placed
Estimated delivery time: 1-7 business days
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be available within 24 hours.
CONVO TECHNOLOGY PTE.LTD is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).
CONVO TECHNOLOGY PTE.LTD is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.