Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, happy-catch.com, powered by CONVO TECHNOLOGY PTE.LTD. and engage with us through email and text communications. We are committed to protecting your privacy and ensuring compliance with applicable laws.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms of Service, which is accessible at happy-catch.com unless otherwise defined in this Privacy Policy.

Information Collection and Use

We collect or obtain Personal Data: when those data are provided to us (e.g., where you contact us); in the course of our relationship with you (e.g., if you make a purchase); when you make Personal Data public (e.g., if you make a public post about us on social media); when you download, install, or use any of our Apps; when you visit our Sites; when you register to use any of our Sites, Apps, Products, or services; or when you interact with any third party content or advertising on a Site or in an App. We may also receive Personal Data about you from third parties (e.g., law enforcement authorities).

Collection of Personal Data

We collect or obtain Personal Data about you from the following sources:

Categories of Personal Data we Process by 3rd party

Log Data (Analytic, Measurement and Performance)

When you install the happy catch doll application, we may collect and record the information you provide us voluntarily through Google Account in accordance with the policies and terms of Google. The types of personal information collected in accordance with the activities listed above may vary depending on the activity. This "personal information" is defined as information about you that can be used to contact or identify you. Personal information may include:

Additionally, we may acquire information from you through:

Facebook Account

When you install the happy catch doll application, we may collect and record the information you provide us voluntarily through Google Account in accordance with the policies and terms of Facebook. The types of personal information collected in accordance with the activities listed above may vary depending on the activity. This "personal information" is defined as information about you that can be used to contact or identify you. Personal information may include:

Additionally, we may acquire information from you through:

Data Retention

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Unless you instruct us otherwise and subject to applicable laws, we retain the information we collect for as long as needed to provide our services and to comply with our legal obligations, resolve disputes and enforce our agreements if applicable.

If you decide to delete your happy catch doll account and delete all account data, please contact online customer service or email us at [email protected]. We will first delete your account and keep your account data for 15 days to deal with possible disputes, after 15 days all data will be deleted.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We take data security seriously and implement various security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic storage or transmission is completely secure, we work to use industry-standard practices to safeguard your data.

Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post any updates on this page and revise the “Effective Date” accordingly. Your continued use of our website or services after such changes will signify your acceptance of the updated policy.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].